Terms & Conditions

Terms & Conditions

These terms & conditions govern the manner in which Balloon One Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.balloonone.com website (“Site”). The terms & conditions apply to the Site and all products and services offered by Balloon One Limited.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, or subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, company name and contact information.

 

Users may, however, visit our Site anonymously.

 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the internet service providers utilised and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

Balloon One Limited collects and uses Users’ personal information for the following purposes:

 

  • To improve customer service
  • Personal information helps us to more effectively respond to customer service requests and support needs
  • To personalise the user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
  • To improve our Site
  • We continually strive to improve our website offerings based on the information and feedback we receive from you
  • To administer a content, promotion, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them
  • To send periodic emails

 

The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

 

How we protect User information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information and data received via our Site.

 

Sharing personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Changes to this privacy policy

Balloon One Limited has the discretion to update this privacy policy at any time. When we do, we revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

 

Acceptance of these terms

By using this Site, Users signify acceptance of this policy and terms of service. If Users do not agree to this policy, they should not use our Site. Continued use of the Site following the posting of changes to this policy will be deemed as acceptance of those changes.

 

Contacting us

For any questions about this Privacy Policy, the practices of this site, or Users’ dealings with this site, please contact us at:

Balloon One Limited

1000 Great West Road, Brentford, TW8 9DW, United Kingdom

Telephone: +44 (0) 20 8819 9071

www.balloonone.com | info@balloonone.com

 

This privacy policy was modified on 24th March 2015.

Contact us and an advisor will be in touch for a no-obligation discussion.