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Case Study: Mullinahone
Industry: Agricultural Supplies
Application: Warehouse Management System
"Key requirements of the project were improved customer service together with return on investment. Both of these were successfully achieved. Accellos WMS gave us visibility across our 8,500 product lines and enabled maximisation of order fulfillment, increased accuracy and reduced delivery times. Employee performance increased by 50% with more to come. Bonus benefits were reduced stress on management and workforce and increased satisfaction for customers. A real win-win."
Sean McGowan
General Manager - Stores Division
Company Overview
Mullinahone Co-Op is the oldest registered independent working co-operative in Ireland, established in 1893. Unlike the majority of the small co-ops in the 1960's and 70's, it did not amalgamate into the larger entities such as Avonmore, Waterford, or Dairygold, but decided to remain independent.
In order to survive and create badly needed employment in a mainly rural area, Mullinahone Co-op had to be innovative and progressive and diversify. As a consequence, Mullinahone Co-op has developed into the current four main divisions:
- Compsey Creamery Society Limited
- National Distribution Company
- Eurotags
- Mullinahone Oil
Customer Benefits
- Employee performance up by 50%
- Improved warehouse accuracy
- Accurate receiving
- Accurate putaway
- Accurate order picking
- Accurate order shipping
- Receiving accuracy - no 'garbage in'
- Bar code scanning - accurate identification
- Fewer handling steps – reduced likelihood of mistakes
- Reduced customer returns